Privacy Policy | River East Insurance Manchester CT

1. Introduction

River East Insurance, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.rivereastinsurance.com, use our services, or communicate with us.

As an independent insurance agency, obtaining your personal information is necessary to provide you with insurance quotes and coverage. We treat this data with the highest level of security and confidentiality.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Identity Information: Name, address, email address, phone number, date of birth, and Social Security Number (required for binding policies).
Insurance Data: Driver’s license numbers, vehicle information (VINs), property details, claims history, and current policy information.
Financial Data: Payment information (credit card or bank account details) required to process premium payments directly with insurance carriers.
Device Data: IP address, browser type, and operating system when you access our website.

3. How We Use Your Information

We use the information we collect to:

Generate accurate insurance quotes from our network of carriers (Travelers, The Hartford, etc.).
Process applications and bind coverage.
Assist with claims reporting and policy servicing.
Communicate with you regarding policy renewals, changes, or billing issues.
Comply with legal and regulatory requirements.

4. Sharing of Information

We do NOT sell, trade, or rent your personal information to third parties for marketing purposes.

We may share your data in the following specific situations:

With Insurance Carriers: We share your data with insurance companies (e.g., Safeco, Progressive, Chubb) strictly for the purpose of obtaining quotes and underwriting your policy.
With Service Providers: We may share data with trusted third-party vendors who help us operate our business (e.g., agency management systems like EzLynx, email services), provided they agree to keep this information confidential.
By Law: We may disclose information if required to do so by law or in response to valid requests by public authorities.

SMS/Text Messaging Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Third-Party Websites

Our website may contain links to third-party websites (such as insurance carrier payment portals or the PGI Life Insurance rater). If you access other websites using the links provided, the operators of these websites may collect information from you. We are not responsible for the content or privacy practices of those sites.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

River East Insurance, LLC
545 N. Main St.
Manchester, CT 06042
Email: support@rivereastinsurance.com
Phone: 860.615.9980